Episode 57

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Published on:

5th Aug 2022

Simple Tips for Customer Retention with Phil Coley

Do you spend more time acquiring customers than keeping the ones you’ve got? Do you know the value of the clients you have vs the would-be clients you’re trying to get?

Today I’m interviewing Phil Coley on customer retention, why it’s so important, and some tips to keeping more of the customers you already have. We also chat about some of the differences between sales and marketing and how your products and services sell themselves when your marketing is on point.

Find Phil at phil-coley.com 

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About the Podcast

Marketing Chat Podcast with Angela Kelly Smith
Think you hate marketing? Think again! On the Marketing Chat Podcast you’ll get practical, relatable tips on online marketing for freelancers and entrepreneurs. Your host, Angela Kelly Smith (just Kelly, please!), is a marketing strategist, author of the Amazon bestseller The Podcast Launch Playbook, and founder of the Women Podcasters Academy. She breaks down challenging topics into step-by-step nuggets that you can take action on right away. You’ll end up having an easier time marketing your business more effectively—with way less stress and way more fun!

About your host

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Angela Kelly Smith